Why Virtual Medical Scribes – Physicians Angels

Why Virtual Medical Scribes? – Physicians Angels

Physicians Angels has provided Virtual Medical Scribe services to doctors nationwide since 2007. We created the company out of personal frustrations with growing amounts of medical data that had to been entered into our EHRs, interfering with patient time.

We designed our Virtual Medical Scribe service based on research showing that EHRs increase data-entry time and medical office staffing cost, without demonstrating real gains in a doctors productivity. We felt EHRs end up converting the most expensive labor doctors and nurses into low-paid, data-entry personnel. Add to this the high cost of EHR software programs, and Physicians Angels identified a growing market need for data management personnel. (This is one way to view a medical scribe.)

We also came to believe that, just as CT scanners and other expensive medical technology require trained technicians, EHRs require highly- trained medical scribes to ensure their efficient and productive use.

Our Virtual Medical Scribes whom we call Angels perform routine administrative functions for doctors that do not require more expensive onsite staffing. Our Virtual Medical Scribes are located offsite in data management centers linked to a medical office via the Internet. Imagine them as executive or medical assistants, but who work for your office remotely.

Among the core tasks our Virtual Medical Scribe “Angels” perform during medical exams:

Transcribe patient visits for doctors in real-time, using VoIP software

Document clinical information in the doctors EHR

Enter relevant CPT/ICD codes into the EHR for billing purposes

Process e-prescriptions in the doctors EHR

Our Virtual Medical Scribes learn a medical practices EHR to date, we have worked successfully with several dozen and adapt to the practices existing IT infrastructure. We group our Virtual Medical Scribes by medical specialty and deliver our services via employee leasing arrangements. This allows our scribes to develop strong working relationships with medical practices, while ensuring a consistent level of quality service.

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